ISO 9000 has revolutionized the quality domain It controls quality, saves money, customers expect it, and savvy suppliers use it. ISO 9000 can be applied to all kinds of organizations. It helps both product- and service- oriented institutions attain unprecedented improvements in quality. It can be implemented in small, medium and large-scale organizations, and it is applicable to organizations in the industrial, software and service sectors.
The needs of modern businesses are numerous and manifold. The ISO 9000 standards are applicable to all areas of the international business, because they are international in scope. Furthermore, ISO 9001:2000's new focus on customer satisfaction ensures that supplier product precisely meets the needs of the customer. The revised standards will be of specific help to organizations wishing to go beyond simple compliance with Quality Management System requirements for the sake of certification.
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